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Patient Satisfaction

Today, patients have many choices when it comes to choosing healthcare providers. The team of medical professionals here at Eastside thanks you for trusting us with your care. Should you or your loved ones have any questions, concerns or special requests regarding your care, please do not hesitate to reach out to any Eastside team member for assistance.

If you feel that you have not received the best care possible, please let one of our team members know. All complaints and concerns are given the utmost attention and courtesy. If you have voiced a concern to your care provider and feel it has not been resolved or you wish to make a formal complaint, please contact our facility administration by calling (770) 736-2498.

Should you feel your concern has not been resolved by our hospital, you may contact:

Georgia Department of Public Health
2 Peachtree Street, NW
15TH Floor
Atlanta, GA 30303-3186

24/7 Public Health Emergency Line
(866) 782-4584

The Joint Commission
Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
(800) 994-6610
complaint@jointcommission.org